VoIP Business Services refers to converged networks that offer converged digital voice and unified communications protocols on the same network. VoIP business services are provided by converged infrastructure services provider (CIS) and hosted IP telephone services. The advantage of VoIP Business Services is the ability to leverage unified communications technology to improve the efficiency and reduce the cost of doing business. The technology helps organizations to interconnect with their application servers and other internal phone systems. There are several benefits of VoIP Business Services provided by a converged infrastructure services provider.
A converged infrastructure provides a virtual phone solution for businesses that require scalable communications solutions without being locked into legacy systems. These solutions include converged infrastructure for voice, messaging, unified communications and other unified communications technologies. Businesses can obtain hosted IP telephone services from a dedicated IP service provider. With hosted IP PBX systems, businesses can achieve unified communications solutions with access to voice, messaging, conferencing and other integrated services at a fraction of the cost of legacy systems. Thus, business voip business services can help businesses save over 50 percent on communication costs.
Businesses are now focusing more on converged communications.
This new approach enables organizations to make the most of unified communications and at the same time lower cost of implementing unified communications solutions. These communication solutions are designed keeping in mind the present day business needs and expectations. For instance, some of the new ideas include unified communications at small scale, SIP based phone services, web integration, advanced billing and reporting and online business management tools.
A number of organizations now use voice over internet protocol (VoIP) in order to make international telephone calls at much lower costs than those made by using traditional methods. Organizations can now call other countries using their broadband Internet connections. Calls can be made from the office using a VoIP enabled device or even across the globe using a traditional telephone. This facility is particularly useful for international organizations that need to make long distance calls on a regular basis. These kinds of calls can also be made by using a computer as the phone connection.
Many features are available in a VoIP business services package.
For example, there are three types of options – a virtual phone system, a local phone system, or an IP based voice and data network service. Each one has its own advantages and disadvantages. A virtual phone system offers many features such as auto attendant, caller ID, call forwarding, call waiting, call return, voicemail, fax to email, caller ID with image push button etc. and also has high-speed internet connection.
Local phone system offers some features that are also provided by many companies. It allows you to use the local area network (LAN). Most of the time, it uses the bandwidth of the Ethernet network but sometimes it may use the data connection (VoIP providers usually use the data connection). Some of the other advantages of this service are low cost, many features, no cost at all, security, no need to install any additional equipment etc.
IP based voice and data network service are also provided by many companies. This kind of service has many advantages. The biggest advantage is the call forwarding, which allows unlimited long distance calls to be made within a short interval. It is normally used when more than two persons are calling simultaneously. There are no limitations as far as number of calls are concerned with this kind of voice business services.
- Many businesses are making use of hosted IP telephony.
- With this kind of services, it provides a number of advantages for businesses.
- First, the cost is very low as compared to other options.
- It is generally based on a call recording system and the feature allows you to control your call flow through various levels such as recording to playback and storage.
- Many businesses find it easy to use hosted ip telephony compared to the traditional systems.